---
title: Borrower Retention Alerts | Monitor Base
description: The borrower retention system includes credit inquiry alerts, credit migration alerts, listing alerts, and data-driven predictive marketing.
---

# Get Started With Borrower Retention Alerts

![pexels-mikhail-nilov-6894103](https://www.monitorbase.com/hs-fs/hubfs/MonitorBase/pexels-mikhail-nilov-6894103.jpg?width=750&height=422&name=pexels-mikhail-nilov-6894103.jpg)

Get started with your [Borrower Retention Alerts](https://www.monitorbase.com/database-marketing-alerts?hsLang=en): Inquiry Alerts, Migration Alerts, Pre-mover Alerts, and Predictive Marketing Automation.  For getting started with [SoftPull](https://www.monitorbase.com/soft-pull-instant-credit-prequalification?hsLang=en), see [Get started with SoftPull instant credit check technology](https://academy.monitorbase.com/knowledge/getting-started-with-softpull-instant-credit-check?hsLang=en). 

### **1.  Getting MonitorBase account access.  **

If you aren't sure if your lender is approved with MonitorBase, or if you still need pricing and an onboarding package,  [talk to our sales team](https://www.monitorbase.com/talk-to-sales?hsLang=en) to request set-up information.  If your company is already set up, browse the sections below to get started!  

- [Request user account setup.](https://www.monitorbase.com/signup?hsLang=en)
- [Activating your account for the first time.](https://support.monitorbase.com/hc/en-us/articles/25592995578258-How-do-I-activate-my-account)
- [How to personalize your direct mail and email offers.](https://support.monitorbase.com/hc/en-us/articles/25592988973586-How-do-I-personalize-my-email-and-direct-mail-offers)
- [Prescreen compliance.](https://www.monitorbase.com/compliance?hsLang=en)

### **2.  Uploading your database(s) for monitoring.**

- [What are borrower retention alerts, and how should I use them?](https://support.monitorbase.com/hc/en-us/articles/25592989209746-How-do-I-use-borrower-retention-alerts)
- [What should I upload?](https://support.monitorbase.com/hc/en-us/articles/25592998828178-What-contacts-should-I-upload-to-my-account)
- [How to upload a list of prospects.](https://support.monitorbase.com/hc/en-us/articles/25592999132562-How-do-I-upload-contacts-to-monitor)
- [How often should I update my monitored database?](https://support.monitorbase.com/hc/en-us/articles/25592982378514-How-often-should-I-update-my-monitored-database)
- [How to monitor prospects from your referral sources.](https://support.monitorbase.com/hc/en-us/articles/25592938346258-How-do-I-monitor-contacts-from-referral-partners)

### **3. Enabling/disabling monitoring and alert types. **

- [What is an Inquiry Alert?](https://support.monitorbase.com/hc/en-us/articles/25593056271890-What-is-an-Inquiry-Alert)
- [What is a Credit Migration Alert?](https://support.monitorbase.com/hc/en-us/articles/25593012460818-What-is-a-Credit-Migration-alert)
- [What is a Pre-Mover Alert?](https://support.monitorbase.com/hc/en-us/articles/25593039359634-What-is-a-Pre-Mover-Listing-alert)
- [What are Predictive Scenario Alerts?](https://support.monitorbase.com/hc/en-us/articles/25592996438290-What-are-Predictive-Scenario-Alerts) 
- [What is a Credit Migration alert?](https://support.monitorbase.com/hc/en-us/articles/25593012460818-What-is-a-Credit-Migration-alert)
- [Predictive Marketing Alert Type Details and Directory.](https://support.monitorbase.com/hc/en-us/articles/25593040327826-Predictive-Scenario-Alert-Intel-Directory) 
- [Early Payoff Warnings.](https://support.monitorbase.com/hc/en-us/articles/25593016610194-What-is-an-early-payoff-warning)

### **4. What happens when you start getting alerts?**

- [I received my first alert! Now what? ](https://support.monitorbase.com/hc/en-us/articles/25592982846226-What-do-I-do-when-I-receive-my-first-alert)
- [How to reach out to your MonitorBase Alerts. ](https://support.monitorbase.com/hc/en-us/articles/25592989337746-How-do-I-reach-out-to-my-MonitorBase-alerts)
- [How do I search confirmation codes from my direct mail offers?](https://support.monitorbase.com/hc/en-us/articles/25592938080530-How-do-I-search-confirmation-codes-from-my-direct-mail-offers) 
- [Script examples for following-up on your database marketing alerts. ](https://support.monitorbase.com/hc/en-us/articles/25592938230290-Script-and-Playbook-examples-for-following-up-on-your-MonitorBase-alerts)
- [What is a firm offer of credit? ](https://support.monitorbase.com/hc/en-us/articles/25592937262738-Firm-offer-of-credit-requirements-for-prescreened-lists)

### **Product One-Sheet:**

- [Inquiry alert one-sheet (PDF)](https://www.monitorbase.com/hubfs/MonitorBase/One%20Sheets/MonitorBase%20Inquiry%20One%20Sheet%20(2024).pdf?hsLang=en)
- [Migration alert one-sheet (PDF)](https://www.monitorbase.com/hubfs/MonitorBase/One%20Sheets/MonitorBase%20Migration%20One%20Sheet%20(2024).pdf?hsLang=en)
- [Listing alert one-sheet (PDF)](https://www.monitorbase.com/hubfs/MonitorBase/One%20Sheets/MonitorBase%20Listing%20One%20Sheet%20(2024).pdf?hsLang=en)
- [Predictive marketing one-sheet (PDF)](https://www.monitorbase.com/hubfs/MonitorBase/One%20Sheets/MonitorBase%20Predictive%20One%20Sheet%20(2025).pdf?hsLang=en)
- [Email marketing one-sheet (PDF)](https://www.monitorbase.com/hubfs/MonitorBase/One%20Sheets/MonitorBase%20Email%20Offers%20One%20Sheet%20(2024).pdf?hsLang=en)

## Start Using MonitorBase Today!

#### Request A Demo To Experience MonitorBase.

 

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